Shore Excursions
We have a wide variety of shore excursions to fit your lifestyle, ranging from easygoing activities to high adventure. Each of our tours provides the highest level of quality, safety, convenience and value. Once you have booked your cruise, you can easily book your shore excursions online; we recommend booking early for the best selection. Here are some of our specialty offerings, available in addition to our many fine shore excursions:
- Award-winning Medallion excursions provide in-depth perspective and access to events and sights not otherwise available.
- Signature Collection tours offer the unique opportunity to customize your time ashore with a private car, driver and English-speaking guide.
Use our search tool below to discover shore excursions that may be available based on the port you visit. For cruise itinerary specific shore excursion availability, please use the Find Cruises area to look for a specific cruise, and you will find a specialized shore excursion ebrochure available on the Cruise Details page which shows real-time availability and pricing for specific shore excursions available in each port. This is one of the best tools available for planning shore excursions.
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Cozumel, Mexico |
Adventure Park, Zip Line and Snorkel Combo
A short taxi ride brings you to the exclusive beachside adventure park where expert guides will outfit you with a harness, helmet, and climbing shoes. Then it’s off to play among the six spectacular adventure towers. You can fly through the air on a zipline, cross between the towers on exciting suspension bridges, walk the raised balance beams, attempt any of the 70 climbing routes, and r...
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Atlantis Submarine Expedition
Your dive adventure begins aboard the transfer ferry that will take you on a 15-minute cruise along Cozumel’s west coast. Upon arrival at the dive site you will board a real US Coast Guard-certified submarine and cruise the ocean floor at the island’s famous and unique attraction of Chankanaab Reef--an environmentally protected marine park. Through large windows, marvel at the...
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ATV & Beach Adventure
Following a short instruction and driving course, enjoy your day on an All-Terrain Vehicle as you wind your way through the jungles of Cozumel to the Caribbean coast. Your ATV adventure takes you through the wild untamed jungle and to a sandy beach. Delight in the breeze in your face. Once the ATV portion of the adventure is over, the fun continues as you are served a buffet lunch and refres...
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ATV Jungle Adventure
This ATV adventure leads you through the Cozumel jungle to ancient Mayan holy grounds. Your guide will take you from the pier via bus or van to the jungle welcome station where you will find a single-person 250cc All-Terrain Vehicle (ATV) and gear (helmet, goggles and a souvenir bandana). The journey begins with a safety briefing and then your guide leads you through the winding, narrow jungle ...
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Beachside Snorkel
This tour is designed for the adventurous traveler looking for an extended time snorkeling. You’ll be escorted to a taxi for a fiveminute ride to Sunset Beach. Meet the energetic staff of PADIcertified dive masters who will brief you on the coral reef, safety procedures and snorkel equipment. Snorkelers are free to enter and exit the snorkel site as they like. Marvel at the soft sponge co...
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Bike & Snorkel Beach Break
Get out and enjoy the exotic and beautiful island of Cozumel in this whistle-while-you-work (and then rest) bicycle tour. See the sights and let the stress fade away as you pedal your bike past serene white beaches, tropical vegetation and the blue-green waters of the Caribbean. Your guide will lead you along the west coast of the island on a flat, paved, scenic coastal road while a support vehicl...
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Chichen Itza Mayan Ruins by Motorcoach
Explore the world famous Mayan ruins of Chichen-Itza, one of the most important and exciting archeological sites on the American continent and the home of one of the great Mayan empires. These awe-inspiring monuments were left as a reminder of the incredible Mayan culture. Your English speaking guide will have approximately 3 hours to escort you through this legendary city, which extends over 6 sq...
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Clear Kayak and Beach Snorkel Adventure
Treat yourself to an amazing adventure and see the Caribbean from a totally different point of view, gliding over a coral reef in a clear kayak. This is the ultimate “dry-snorkel/wet-snorkel” experience! Come to exclusive Uvas Beach to paddle a twoperson kayak out into the crystal clear waters of the Caribbean, but that’s not all that’s crystal clear! Look down through your...
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Cozumel Bottom Fishing Bonanza
Enjoy Cozumel bottom-fishing at its finest. Bottom fishing is the best way for freshwater fisherman to test their skills at ocean fishing using some of the easiest methods for fishing in the beautiful warm waters of the Caribbean. The mates will be happy to share their time-tested and proven methods for catching fish. You’ll be briefed prior to departure regarding sea conditions and...
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Cozumel Certified Scuba Diving
Certified scuba divers can spend four hours of magnificent fun diving Cozumel’s spectacular reefs. You’ll be greeted by a tour guide and dive master and escorted to a dive boat that holds between 12 and 24 passengers. You must present your C-card upon arrival. Once aboard, you’ll be assisted in setting up your diving gear. Approaching the first dive site, world-famous Palancar...
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Cozumel Country Club Golf
You probably thought the island of Cozumel was just for diving. We are proud to announce Cozumel's first world-class championship golf course. Cozumel Country Club is a Nicklaus design 18-hole championship golf course under management by Club Corp International. The course totals 6,847 yards from the back tees. The Club incorporates the natural habitats of the island into it's design and construct...
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Cozumel Discover Scuba Diving
Calling all beginners--come SCUBA diving in warm and amazingly clear, shallow water. This tour is designed for the noncertified diver who has never been diving and wants to discover scuba. A team of PADI instructors are dedicated to taking you step by step through an introductory course that will teach you how to breathe and swim freely underwater! After approximately 45 minutes of underwater i...
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Cozumel Highlights & Shopping
Take a trip into the colorful past and charming present of the most popular cruise ship destination in Mexico, with plenty time for shopping! You will be greeted at the pier by your bilingual guide, then board an air-conditioned motor coach for a scenic drive around the island of Cozumel. Your guide will give you an interesting narration of the largest inhabited island of Mexico, and its backgroun...
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Cozumel Tequila Tasting
You’re invited to Cozumel’s only formal taste testing of Tequila, the most famous Mexican drink. Improve your knowledge of this fascinating country’s cultural heritage while delighting your sense of taste. Familiarize yourself with the origin, the production, and the diversity of Mexican Tequila. Enjoy diverse Mexican plates accompanied by a variety of Tequilas, from the (white) ...
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Deep Sea Fishing
Cozumel and its nutrient rich waters attract some of the best sportfishing in the Caribbean. Fisherman and their yachts arrive from all destinations to try their luck and skill at catching a big Blue Marlin, White Marlin, or Sailfish. We commonly catch Tuna, Sierra, Dorado, Wahoo and Barracuda. Bring your enthusiasm and a little luck and leave the rest to our Captain and crew to catch your prize. ...
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Dolphin Encounter
The Dolphin Encounter Program is great for swimmers and nonswimmers alike. Your adventure begins with a short transfer to Chankanaab National Park where a morning of fun with a dolphin awaits! Chankanaab National Park offers beautiful beach areas, snorkel and scuba shops where gear may be rented and restaurants and bars scattered throughout. The most exciting part of the excursion is the Dolphi...
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Dolphin Swim Adventure
The Dolphin Swim Adventure adds a new dimension to interactive dolphin experiences. At the dock where you will hear a brief orientation on the day’s activities, then you’ll transfer to Chankanaab Park by taxi. Put your belongings in a locker, and a trainer will give details about upcoming activities and safety procedures. You will then enter the water standing on a submerged platfor...
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Dolphin Swim and Ride
This dream-fulfilling experience provides participants with the opportunity to swim with bottlenose dolphins in natural ocean coves. Before entering the ocean cove, each participant is directed by one of our knowledgeable trainers to their individual stations to be briefed about the basic guidelines of the program. View a short dolphin presentation where you will be introduced to some of the ex...
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Dolphin Trainer
Transfer to the dolphin facility where you will be greeted by a guide and offered a tropical fruit drink. The staff will provide you with towels, lockers and snorkeling equipment for your use during your time here. Then you will be welcomed by one of our knowledgeable trainers to start your dolphin trainer program where you will be in close contact with the dolphins while assisting our trainers in...
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Dune Buggy & Beach Snorkel Combo
Start your engines and hold on to your hats as you journey around the island in a customized Dune Buggy convertible! From the town of San Miguel where locals live, past the tourist filled hotel district, to the picture perfect natural terrain of the eastern coast, your guide will show you the diverse regions and exotic beauty of Cozumel. Feel the wind in your hair as you drive your buggy (four gue...
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Exploring Cozumel by Jeep & Snorkel
The best way to discover Cozumel is to explore everything. Take a journey all the way around the island in a Jeep Wrangler (4 guests per car) and discover the most beautiful, and exciting aspects of Mexico’s largest island. Drive your Jeep (4 guests per car) into the jungle interior where you’ll explore the island’s first Mayan settlement, the village of El Cedral. Unearth the...
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Fury Catamaran Mayan Sunset Cruise
View the beautiful Caribbean sunset on one of our 65 foot state of the art catamarans. Our catamarans feature two restrooms, free open bar with Mexican beer and zesty margaritas. Cozumel is well known for sunsets on our beautiful Caribbean water. Plenty of party music as sail along the Cozumel shore enjoying the Island lights and spectacular view of the stars above. All of our boats feature unifor...
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Fury Catamaran Snorkel & Beach Party
Since 1992, Fury has been offering extreme in Cozumel. This 65-foot state-of-the-art custom-built catamaran feature a stairway to the ocean, freshwater showers, big shaded lounge with comfortable tables and seats, spacious sun deck, a bar and two restrooms. You’ll head to one of Cozumel’s great snorkel sites to snorkel in the crystal-clear waters of the Mexican Caribbean viewing col...
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Hog Motorcycle Safari (includes Rider)
Harley-Davidson Sportster motorcycles and Cozumel--what a combination! Take a ride around the island to discover places that very few know about. Head south and experience the ancient Mayan town of Cedral and its Mayan remains. Ask your guide about the annual “Dance of the Pig.” After your stop at Cedral, continue south to Punta Celerain and its historical lighthouse. Climb to th...
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Horseback Riding "The Mayan Frontier"
Yeehah! It’s time to for all wannabe cowpokes to head to a ranch located on the east side of beautiful Cozumel island. Once you’re there, your guide will offer a brief but very complete class about riding a horse. You will be assigned a horse based on your prior experience, then you’ll explore the mystic land of the Mayan civilization that once upon a time occupied this area. ...
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Island Drive, Folkloric Show & Shopping
Join us for insider's view of Cozumel. From its beautiful tropical terrain, to shopping downtown San Miguel and even at a Mexican folkloric show, you'll see the wide spectrum of colors Cozumel has to offer. Come on board your comfortable air-conditioned transportation and enjoy the view of white sand beaches, lush tropical vegetation and of course, the iridescent waters of the Caribbean. Your tale...
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Mexican Cuisine Workshop and Tasting
Learn how to prepare a full Mexican meal while having a lot of fun. This totally unique experience with Mexican cuisine will begin as you are greeted on the pier an escorted to a bus for a scenic ride to Playa Mia Grand Beach Park. Upon your arrival, a prestigious chef will lead you through the art and wonders of cooking fine Mexican traditional cuisine. You will have an individual work station...
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Mexican Folkloric Show & Shopping
Take an imaginary voyage through Mexico's diverse regions and learn the history that is delightfully displayed in costume, music and dance. This performance invites you to become acquainted with the rich culture and colorful personality of this beautiful country. From the indigenous rituals to romantic ballads, the lively rhythms and beautiful melodies will awaken your senses. The journey begins o...
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Playa Mia Beach Break
Home of the "Mayan City under the Sea", Playa Mia. is the ideal place for a fun and relaxing day at the Beach. Located just 10 - 15 minutes away from the cruise ship piers, Playa Mia. is a must visit in Cozumel. Your ticket includes: Unlimited domestic open bar, sun chairs, beach umbrella and the use of kayak, pedal boats, hobiecats, water trampolines, water platforms, floating tubes, volleyball c...
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Power Snorkel Experience
On this unusual tour, you will be greeted at the pier by your guide; then it is just a short ride to one of Cozumel’s best dive spots where your Aqua Scooter awaits. You’ll receive in-depth instruction on how to operate the scooter and snorkel equipment by a certified dive master. Then, it’s off with your guide to enjoy the incredible views lying just below the water’s surf...
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Sea Trek Helmet Diving & Experimental Pearl Farm
Helmet diving is the easiest and most comfortable way to explore underwater. It’s as simple as walking and breathing. A helmet sits comfortably on your shoulders while a continuous flow of air means breathing under water with ease. Using this intriguing technology, even non-swimmers can experience the beauty of the underwater water world and get a “fish-eye” view of a real pea...
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Snuba Adventure
Ready to take the next step beyond snorkeling, but not sure about scuba diving? Snuba is for you. It’s a combination of snorkeling and scuba diving, and introduces you to the amazing underwater world without the cumbersome equipment necessary to go scuba diving. It’s fun, safe and easy. You haven’t experienced the Mayan Caribbean unless you have seen what its underwater world ...
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Speed Boat Escape & Beach
Experience this high-impact, high-adrenaline tour. It is just a short ride to a local beach where your two-person speed boat awaits. You’ll receive safety equipment and an orientation on the boat, then get behind the wheel and head out past sugary white beaches, hidden lagoons and local wildlife. Feel the rush! After your ride, head back to the beach club to taste a Mexican grilled buf...
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Tulum Mayan Ruins Express
Come experience the world famous, magnificent ruins of the walled city of Tulum, the only Mayan city built right on the blue Caribbean Sea! After a short tender ride to Playa del Carmen, your guide will lead you to an air-conditioned motor coach for a scenic and informative one-hour drive to Tulum. Once there, your guide will escort you through the ruins giving a complete narration along the wa...
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Shore Excursions eBrochures
Download Shore Excursions eBrochures
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Eastern Caribbean 2009 - 2010 View Email |
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Panama Canal 2009 - 2010 View Email |
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Western Caribbean 2009 - 2010 View Email |
Home Excursions
Home Excursions
Fresh Ketch
Guests who cruise in Alaska can relive the culinary experience of the Great Land with Fresh Ketch, an Alaskan seafood feast delivered at home for friends and family to enjoy. The innovative ‘home excursion’ brings a taste of Alaska home through a partnership with seafood specialists, Alaska Fresh Ketch.
Ketchikan-based Alaska Fresh Ketch serves up the ultimate in Alaskan souvenirs — wild Alaskan king salmon, halibut, smoked salmon and king crab. With two variations, the feast for six to eight people comes wrapped in a keepsake box decorated with local artwork and filled with menus, recipes, cooking tips, special cooking tools, place cards for your table and secret sauces. A souvenir memory book includes descriptions about the seafood, the local Alaskan fishing fleet and other facts about Alaska.
Available for purchase on ships in Alaska this year, it is also available online year-round at a website developed especially for Holland America Line: Fresh Ketch.
Terms & Conditions
Terms & Conditions
Online Reservations:
Excursions listed for a port may not be available for every cruise. The deadline for making online reservations is 5 days prior to sailing. Online requests made after the deadline cannot be fulfilled. All rates are quoted in U.S. funds. Prices are subject to change without notice and descriptions may vary slightly from the actual tour provided.
Timing of Payment
At time of booking, we will advise you whether or not your booking is confirmed or whether you have been waitlisted. Your credit card will be charged immediately for all confirmed reservations. Should space become available for a waitlisted shore excursion request, we will e-mail you at that time and either immediately charge your credit card if you have already given us your credit card information or ask you to provide us with that information for immediate charge processing. Bookings are subject to cancellation by us at any time prior to the credit card charge being accepted by your bank. In any event, please familiarize yourself with the shore excursion cancellation policy and the cancellation fees which may be assessed once a booking has been confirmed.
Cancellations and Refunds:
While no cancellation fee will be charged for bookings that are cancelled online, you need to keep in mind that online cancellations will not be accepted during the 5-day period prior to cruise departure. Instead, you will need to cancel once you board the ship. All onboard cancellations are subject to at least a 10% cancellation fee. If you cancel a Signature of Excellence shore excursion within 5 days of sailing, a 100% cancellation fee will apply since transportation and services will have already been arranged. If the onboard cancellation occurs after the cancellation deadline for the specific shore excursion, a 100% cancellation fee will apply. The ship's Shore Excursion Office will be able to advise you of the cancellation deadline applicable to each shore excursion. Passengers who wish to cancel should go the Shore Excursion Officer upon embarkation.
Crediting Policy:
In the case of online cancellations made by you (which cannot be made during the 5-day period prior to cruise departure) or cancellations made by us more than 5 days prior to cruise departure, we will issue a credit on the credit card that you used to pay for the booking. For all other cancellations (whether by you, Holland America Line or the shore excursion operator), a credit will not be given on your credit card. Instead, we will apply an ONBOARD CREDIT ONLY policy under which the refund (less any cancellation fee) will show up as a credit to the shipboard account of the person who was to take the shore excursion. If the credit is not fully utilized during the cruise, the balance will be paid to that passenger by the ship's Purser.
Guides, Services and Transportation:
In certain interesting but off-the-beaten-track places, professional guides and vehicles are at a premium. The best available are engaged. It is exceptional for drivers of public hire vehicles to speak any language but their own. It is not always possible to obtain air-conditioned buses or taxis in many ports. However, we do our utmost to engage the very best excursion packages for your touring pleasure. Passengers are cautioned not to leave anything behind while sightseeing, especially such items as cameras, coats and umbrellas, and are reminded that Holland America Line is not liable for any lost items or damage to any baggage or other property which occurs ashore, for any reason whatsoever. Passengers who leave during a tour for which transportation is included must thereafter provide for their own transportation and services at their own expense.
Self-Guided Excursions:
Passengers who do not join these prearranged shore excursions must rely on whatever transportation is available in each port. If you choose to devise your own excursion, it is suggested that you remind the driver or tour escort of the SHIP'S sailing time. Of course, the SHIP'S facilities are fully available to passengers while in port.
Know Your Limitations:
A shore excursion may not be suitable for everyone. Some shore excursions involve significant physical exertion or require special skills. For many shore excursions, we have tried to indicate what we know about this aspect of the excursion. Do not exceed your own physical limitations. Only you can judge your physical condition. If you have questions about the physical requirements or skills needed to participate in a shore excursion, please ask in advance.
Passengers with Disabilities:
Passengers with disabilities should inquire in advance whether a shore excursion will be able to accommodate their needs. In this regard, it is important to keep in mind that shore excursion operators are subject to the laws of their own country including with respect to accommodating the needs of passengers with disabilities. In most foreign countries, the laws are not as stringent as those in the United States.
Passengers Under 18 Years of Age:
Passengers under 18 years of age will not be able to participate in shore excursions unless accompanied by a parent or responsible adult over 21 years of age.
Conditions:
Shore excursions are "Non-Holland America Line Services" for the purposes of your Cruise Contract. Please refer to your Cruise Contract for a full statement of your rights and obligations as well as those of the Owner of the Ship, Holland America Line Inc. and certain other persons and entities with respect to Non-Holland America Line Services. In particular, please note that you are assuming the entire risk of utilizing Non-Holland America Line Services subject only to whatever terms or arrangements are made by you or on your behalf with the third party furnishing the Non-Holland America Line Services. Shore excursions are subject to cancellations or changes. Shore excursion operators reserve the right to deny participation to passengers based on such criteria as they may establish.
Although Holland America Line seeks to verify the accuracy of information on this web site, mistakes may occur. Consequently, Holland America Line reserves the right to refuse or rescind any booking which Holland America Line concludes was made on the basis of erroneous or incorrect information on this web site (such as typographical errors or other mistakes as to the specified pricing).
FAQs
Frequently Asked Questions
Q: How does the shore excursion request process work?
A: Many tours have limited availability, and booking your tours in advance reduces your chance of disappointment. All shore excursion bookings are processed on a first-come, first-served basis. Shore excursions may be prebooked and prepaid using the Shore Excursion Booking tool in advance of sailing. If tour details are not yet finalized, please check again closer to your departure date.
Q: Can I purchase my tours online?
A: Yes. Holland America Line accepts prepayment by credit card for shore excursions booked through the Shore Excursion Booking tool. We will send you an e-mail notification if space on waitlisted tours becomes available. At that time you will have 72 hours to return to the site and purchase the tour. All remaining waitlist requests will be forwarded directly to the ship for processing and confirmation, space permitting, once on board. Any optional land excursions that do not clear the waitlist before departure of your Alaska Cruisetour product should be booked locally with your tour escort or Gray Line of Alaska service representative.
Q: What if a tour is sold out?
A: If the tour you are interested in is sold out, you may add your name to our waitlist using the Shore Excursion Booking tool. If space becomes available, we will notify you by e-mail. You will then have 72 hours to return to the Shore Excursion Booking tool and complete your purchase. All remaining waitlist requests are forwarded to the ship before the cruise departs and are processed prior to onboard bookings. If space is available, tickets are delivered to your stateroom the day you embark. Any optional land excursions that do not clear the waitlist before departure of your Alaska Cruisetour product should be booked locally with your tour escort or Gray Line of Alaska service representative.
Q: Will you notify me if waitlisted tours become available?
A: Yes. We will notify you by e-mail if waitlisted tours become available. At that time, you will have 72 hours to return to the site and complete your purchase. If you choose to waitlist more than one guest on a tour, you will have the option to be notified only if enough spaces become available for all waitlisted guests.
Q:I am traveling on consecutive cruises. Can I prebook tours for all segments of my voyage?
A: Yes. Guests who are booked under separate booking numbers for separate segments of their voyage may prebook tours by making the requests under each booking number. If you are booked under a single booking number for multiple cruise segments, tours for both segments will be displayed.
Q: How can I confirm that the Shore Excursion Department has received my tour request?
A: The Shore Excursion Department cannot confirm receipt of shore excursion requests that are faxed or mailed to our office. The best way to confirm that your request has been received is to make your request online. Please note that the online request process is not complete until you receive your reference number. If you are unsure, return to the Shore Excursion Booking tool to view the "Your Tours" summary of your requests. If the summary does not reflect what you have requested, you may update it accordingly.
Q:What if I decide to cancel a tour?
A: In the case of online cancellations made by you (which cannot be made during the 5-day period prior to cruise departure) or cancellations made by us more than 5 days prior to cruise departure, we will issue a credit on the credit card that you used to pay for the booking. For all other cancellations (whether by you, Holland America Line or the shore excursion operator), a credit will not be issued on your card. Instead, we will apply an ONBOARD CREDIT ONLY policy under which the refund (less any cancellation fee) will show up as a credit on the shipboard account of the person who was to take the shore excursion. If the credit is not fully utilized during the cruise, the balance will be paid to that guest by the ship's Front Office. If you cancel a Signature of Excellence private car or minivan shore excursion within 5 days of sailing, a 100% cancellation fee will apply since transportation and services will have already been arranged. Optional excursions during the land portion of your Alaska cruisetour are non-refundable at 5 days prior to cruisetour departure.
Q: How do I cancel a tour online?
A:
- 1. On the Book Shore Excursions page, enter your booking number and last name, and click "Continue" to see your current tours.
- 2. Go to the day with the shore excursion you want to change and click "Make Changes."
- 3. To cancel the tour for individual guests, select "Cancel" in the drop-down menu next to each guest's name. To cancel the tour for all guests in the booking, click the "Cancel Tour for All Guests" button located next to the tour.
- 4. When finished, click "Update" to return to the Your Tours page.
- 5. Repeat this procedure for any excursion you wish to cancel. Then, proceed through the remaining screens, following the instructions until you receive your reference number.
Q: What if my stateroom changes?
A: If your stateroom changes, the onboard computer system will recognize this change in the ship's manifest and make the appropriate correction on board.
Q: I see a page that says "No Longer Accessible." Is something wrong?
A: No. To make sure all arrangements are made for your arrival, shore excursions can only be booked online up to 5 days prior to your departure. If you wish to make changes or purchase additional tours, please visit the Shore Excursion Desk once you board the ship.
Q: Does your site use pop-ups?
A:Yes. The Shore Excursion Booking tool uses pop-ups to display information related to your cruise, ports of call, tour descriptions, and transactions. If you are using pop-up blocking software, please turn it off while using the tool or place this site on your "approved" list. This will ensure you can access everything the site has to offer.
Q: Does Holland America Line offer children's prices?
A: Yes. Children's prices, where applicable, will be listed on the order form and in the individual shore excursions shown for each destination featured on the web site. These prices generally apply for children aged 12 and under. Children 13 and over will be charged full adult fare on tours. Lap children aged 2 and under may be allowed to accompany parents or guardians on some excursions at no charge. Generally, lap child rates are not available on flights, watercraft and modes of transportation other than motorcoaches and taxi vans. Children under 18 must be accompanied by a parent or responsible adult over 21. Please consult the onboard shore excursion staff for details.
Q: What if I have a question regarding a specific tour?
A: View the destinations pages of our web site for extensive details on specific shore excursions or contact customer support at 1-888-425-9376 (Monday - Friday, 6:00 am - 6:00 pm, and Saturday & Sunday 8:00am - 4:30pm Pacific Time).
Q: I have a disability. Which tours should I take?
A: A shore excursion tour may not be suitable for everyone. Some tours involve significant physical exertion or require special skills. For many tours, we have tried to indicate what we know about this aspect of the excursion. Do not exceed your own physical limitations. Only you can judge your physical condition. If you have questions about the physical requirements or skills needed to participate in a tour, please ask in advance. Guests with disabilities should inquire in advance whether a tour will be able to accommodate their needs. In this regard, it is important to keep in mind that tour operators are subject to the laws of their own country, including those regarding accommodation to the needs of guests with disabilities. In most countries, the laws are not as stringent as those in the United States.
Please visit the Shore Excursion desk on the first day of the cruise to review each of your selections with the shore excursion staff. The shore excursion staff on board is best suited to answer your specific questions and will have the most up-to-date information. We will waive the 10% cancellation fee for tours that you elect to cancel during your first 24 hours on board the ship if you do so because a disability makes them unsuitable for you.
Q: Can I travel with my friends or family?
A: The meeting places and times for each shore excursion are printed on your shore excursion voucher and in the shore excursion planning form. If you wish to travel with friends or family, please arrive at the designated meeting place together as a group. The shore excursion staff will allocate space in the same vehicle.
Q: How can I receive a shore excursion brochure?
A: Holland America Line produces over 30 shore excursion brochures each year. The brochure applicable to your cruise will be enclosed with your final documents. You can find the same information online at any time from our web site. Or, download an entire brochure.
Q: Are tours offered on the day we embark or disembark the ship?
A: In general, Holland America Line does not offer tours to guests prior to or on the day of embarkation. Please refer to your cruise brochure for pre-cruise tour options. Guests who are boarding the ship in Skagway from a land tour are eligible for participation in a limited number of Skagway shore excursions. Please visit the Shore Excursion Booking tool to view available options for your sailing.
Tours are available in many disembarkation ports. Please visit the Shore Excursion Booking tool to view available options for your sailing.
Q: The tour I am interested in appears on the screen, but there is no checkbox available to select the tour.
A: Please click on the tour's title to view the description. If the tour is no longer being offered, the description will have a note to this effect. If you are attempting to book your tour more than 60 days prior to sailing, the tour operator may not yet have provided departure and capacity information. Please check back closer to the departure date of your cruise. If you are booking less than 60 days prior to departure and there is no note in the tour description explaining that the tour is unavailable, please contact customer support at 1-888-425-9376 (Monday - Friday, 6:00 am - 6:00 pm, and Saturday & Sunday 8:00am - 4:30pm Pacific Time)).
Q: Where can I find information regarding transfers, immunizations, visas and identification requirements?
A: This information is provided in the Planning & Advice section of the web site.
Cruise With PurposeSM
Cruise With PurposeSM |
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Holland America Line is proud to introduce Cruise With PurposeSM, an innovative new program that enables our guests to contribute some of their vacation time to assisting with important projects on specially designed shore excursions. By combining a tour experience with a meaningful volunteer opportunity, both our guests and the community benefit.
Beginning in Alaska this summer, select tour operators, partnered with local non-profit organizations, will offer guests the chance to contribute some of their time to assisting with projects. These unique excursions build traditional tour content around volunteer and ‘citizen science’ opportunities provided by association with the non-profit partners.
Cruise With PurposeSMis being launched in Juneau, Alaska in the summer of 2009 with the Whales and Wilderness - Marine Scientist for a Day, operated by Holland America Line’s long time tour partner Gastineau Guiding.
This tour combines traditional whale watching with the chance to identify individual humpback whales by their unique tail ‘fingerprints’, record their behavior – and even their songs using an underwater microphone called a hydrophone. Participants will also collect water samples, trawl for plankton, and record ocean temperature readings. Since plankton is a significant indicator in predicting the success of Alaska’s salmon runs, this data will help manage this precious wild resource. All collected data and water samples are contributed to the body of research maintained by Alaska Sea Grant’s Marine Advisory Program.
The beach landing vessel will then stop at a secluded cove where guests turn into volunteer beachcombers lending a hand to the efforts of the Alaska Marine Conservation Alliance. A naturalist-guide provides interpretation on the flora and fauna as guests pick up non-native debris.
Click here for more information about this new Cruise With PurposeSM tour offering
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